Thank you for visiting Karen Walkup Creations, your source for original artwork and museum quality giclée watercolor prints. We work very hard to insure the highest quality and best possible service to you, the art enthusiast.
Orders can be initiated via our secure website. If you have questions ordering, please contact us via email at PictureItaly@hotmail.com or place your order by phone, 1 (760) 310-1883. Mon - Fri from 10 - 4 PST.
We respond to all inquiries in a timely manner.
Original artwork is custom packaged, and shipped via USPS and Fed Ex.
Giclée prints are shipped within 7 business days of your initial order date (please note: to receive tracking information please supply your email during checkout). Our giclées are shipped unframed, flat, in a heavy board, gusseted stayflat mailer. Multiple print orders can be shipped in one enverlope as best suits print sizes ordered.
Original canvas paintings are packaged and shipped via USPS Media Mail, sent first class, and priced accordingly. I will notify you of shipping charges.
For shipping questions, please send an email to PictureItaly@hotmail.com or call us at 1 (760) 310-1883.
Please contact us within five business days for all product returns. If the product arrives damaged please contact us at PictureItaly@hotmail.com or call us at 1(760) 310-1883 and we will arrange to have the product replaced or issue a refund. For all other product returns the customer is responsible for shipping costs.
PLEASE NOTE: Giclée prints must be returned in perfect condition (without fingerprints, soiled, or bent edges), and the artwork must be returned in the original shipping container. There is a 20% restocking fee for non-damaged prints.